Knowledgebase

Redirects allow you to send visitors from one URL on your website to another location automatically. This is useful when pages move, when you want to create shorter links, or when old links need to continue working after a site update.

The Redirects tool in Site Manager allows you to create and manage these rules easily. When a visitor accesses the source URL, they are automatically redirected to the destination you specify.

Accessing Redirects

1. Log into your Site Manager.
2. Navigate to Administration → Redirects.

This page allows you to control general URL settings as well as create and manage individual redirects.

General Settings

The following settings control how Site Manager generates URLs throughout your site.

• Use Short URLs
  Enables clean, simplified URLs instead of longer query-string URLs.
• Descriptive News URLs
  Creates readable URLs for news articles that include words from the article title.
• Descriptive Store URLs
  Creates readable URLs for store products and categories.

These options improve readability and can help search engines better understand your website content.

Viewing Existing Redirects

All active redirects are listed in the table on the Redirects page. Each entry includes:

• Domain – The domain the redirect applies to.
• Redirect – The source URL that visitors attempt to access.
• Destination – The location visitors will be sent to.
• Type – The redirect type (301 or 302).

You can review existing redirects here and remove them if they are no longer needed.

Creating a Redirect

1. Go to Administration → Redirects.
2. Click the green Create Redirect button.
3. Enter the source URL (the address visitors will request).
4. Enter the destination URL (where visitors should be redirected).
5. Select the redirect type.
6. Save the redirect.

Once saved, the redirect becomes active immediately.

Redirect Types

Two types of redirects are supported:

• 301 – Permanent Redirect
  Indicates that the page has permanently moved to a new location. Search engines will update their index to the new address.
• 302 – Temporary Redirect
  Indicates that the redirect is temporary and that the original URL may return in the future.

In most cases, a 301 redirect should be used when replacing an old page with a new one.

Deleting a Redirect

To remove a redirect:

1. Locate the redirect in the list.
2. Click the red Delete button.
3. Confirm the deletion.

Once deleted, visitors will no longer be redirected from that URL.

Best Practices

• Use redirects when restructuring your website to avoid broken links.
• Use 301 redirects when replacing or permanently moving pages.
• Keep the number of redirects reasonable to avoid unnecessary processing.
• Always test a redirect after creating it.