Knowledgebase

Overview

The Notifications feature allows you to send push notifications directly to users of your mobile app. These messages appear instantly on subscribers’ devices and can include a title, message, and optional link.

Notifications can be sent immediately or scheduled to be delivered at a later time.

You can access this feature by navigating to:

App → Notifications

Viewing Notifications

The Notifications page displays recent push notifications sent through your app. The list includes:

• Title – The notification headline.
• Message – The text displayed in the notification.
• Date/Time – When the notification was sent or scheduled.
• Status – Delivery status information.
• Click – Percentage of recipients who tapped the notification.
• Link – The destination link associated with the notification.

The table is sortable and searchable to help you quickly find past notifications.

Notification Status

Each notification may display different status indicators:

• Scheduled – The notification is queued to be delivered at a future time.
• Delivered – The number of devices that successfully received the notification.
• Failed – Devices that could not receive the notification.
• Canceled – The notification was canceled before delivery.

If a notification is scheduled but has not yet been sent, you may cancel it from the list.

Creating a Notification

To send a new push notification:

1. Navigate to App → Notifications.
2. Click the green Create Notification button.
3. Enter the notification details.
4. Choose when the notification should be delivered.
5. Click Send.

Notification Fields

• Title
  The headline of the notification that appears prominently on the device.
• Message
  The body text displayed in the notification.
• Link URL
  An optional link that opens when the user taps the notification.
• Link Text
  Optional label text associated with the link.

Delivery Options

Notifications can be delivered in two ways:

• Now
  The notification is sent immediately to all subscribed devices.
• Later
  Allows you to schedule the notification for a specific date and time.

When scheduling a notification, you will be prompted to select the desired delivery time.

Canceling a Scheduled Notification

If a notification has been scheduled but not yet delivered, it can be canceled from the Notifications list.

1. Locate the scheduled notification.
2. Click the cancel icon next to the scheduled status.
3. Confirm the cancellation.

Once canceled, the notification will not be sent to devices.

Best Practices

• Keep notification messages short and clear.
• Use notifications sparingly to avoid overwhelming users.
• Include a link when directing users to specific content.
• Schedule notifications for times when users are most likely to engage.