About MailChannels Email Delivery (Included with All OWS Hosting Plans)

Effective email delivery is essential for parishes, nonprofits, and ministries. To ensure your messages reach inboxes at Gmail, Yahoo, Outlook, iCloud, and other major providers, OWS includes MailChannels Outbound Filtering on all hosting plans at no additional cost.

MailChannels is a premium email-delivery and anti-abuse platform used by large hosting providers worldwide. It helps ensure your parish emails are delivered reliably, safely, and without being blocked.


Why OWS Uses MailChannels

1. Improved Inbox Placement

MailChannels maintains trusted sending reputations with major email providers.
This dramatically reduces the chances of:

  • messages bouncing

  • emails going to spam

  • entire servers being blacklisted

Your newsletters, announcements, and mailing-list posts have a much higher chance of reaching the inbox.


2. Protection Against Server-Wide Blacklisting

If a parish account were compromised (for example, malware sending spam), most providers would blacklist the entire server. That would hurt every parish hosted on that server.

MailChannels stops this by:

  • detecting spam automatically

  • isolating the offending account

  • keeping the server and other parishes safe

This protects your parish’s reputation — and everyone else’s — without downtime.


3. Automatic Authentication (SPF + DKIM + DMARC)

OWS configures all required email authentication records for domains that use our name servers.
MailChannels then verifies and signs outbound messages so that recipients trust them.

This helps ensure your emails pass modern verification checks.


4. No Configuration Needed

MailChannels works automatically.
There is nothing you need to install or configure.

Your parish can continue using:

  • the Site Manager CMS

  • Mailman mailing lists

  • email accounts in cPanel

  • desktop and mobile email apps

Everything flows through MailChannels silently in the background.


5. Included With All OWS Hosting Plans

Many hosting companies charge extra for MailChannels or similar services.
OWS includes it at no additional cost because reliable communication is essential for parish life.


How It Works (Simple Explanation)

When your parish sends an email:

  1. The message leaves your website or mailbox.

  2. Instead of going directly to Gmail, Yahoo, etc., OWS routes it to MailChannels.

  3. MailChannels verifies the message, checks authentication, and screens for spam-like patterns.

  4. If the message is clean (which almost all are), MailChannels delivers it using their trusted network.

  5. The receiving provider sees the message as coming from a “known good sender,” improving inbox placement.


What You Need To Do

Nothing at all.

Just continue sending emails as you normally do.
OWS maintains the DNS records and mail configuration required for MailChannels to function properly.

If you ever experience delivery issues, simply contact us and we’ll be happy to review the logs and help.


Have Questions?

We’re here to help.

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